The K Desktop Environment

Chapter 9. Troubleshooting

9.1. Runtime Errors

File Error: Cannot create file.

A file could not be created. Make sure you have write permission for the KMLOVoice data directory.

File Error: Cannot open message file.

A message file could not be opened. The KMLOVoice directory file may be inconsistent.

File Error: Cannot delete new message file.

You tried to delete a message file you haven't played back yet. Play it back and delete it afterwards.

Mail Error: No SMTP server specified.

You did not specify a SMTP server. You can specify this server in the Configure Dialog.

Mail Error: No sender specified.

You did not specify your identity correctly. You must specify your email address in the Configure Dialog.

Mail Error: No receiver specified.

You did not specify a receiver in the "To" field.

Modem Error: Cannot open modem device.

This error message may have various causes:

  • Check if the device file is specified correctly in the Configure Dialog.

  • Make sure that your kernel supports the serial ports.

  • See that you have read and write permission for the device file. Some facsimile systems (e.g., HylaFAX™) reset those permissions.

  • The device file may be used exclusively by another process. In this case terminate this process.

Modem Error: Modem is off.

The DSR signal could not be detected on the serial device. This means the modem is turned off or it is not connected to the serial device specified in the Configure Dialog.

Modem Error: Modem is busy.

The CTS signal could not be detected on the serial device. This can be observed when the modem is receiving a facsimile or is answering a phone call. Your telephone may also be off hook.

Modem Error: Modem response timeout.

The modem did not respond to a command. Try to lower the device speed in the Configure Dialog.

SMTP Error: Cannot connect to server.

The SMTP server could not be reached. Make sure you specified the SMTP server correctly in the Configure Dialog. See if you have access to the server.

SMTP Error: Cannot send mail header.

There was an error with sending the mail header. Your email address may not be specifed correctly in the Configure Dialog.

SMTP Error: Cannot send mail body.

There was an error with sending the mail body.

SMTP Error: Cannot send file.

There was an error with sending the message file data.